Birchwood Digital
Example report — the findings below are sample data shown for illustration.
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sample-hvac-company.com

Prepared by Birchwood Digital · July 22, 2026

F
The bottom line: The biggest problems — the site is not built for phones, the site is slow to respond, no secure (https) version of the site — are actively costing this business customers right now. Beyond that, 4 smaller issues are quietly dragging down Google rankings and first impressions. Every item below is fixable, and most are quick.

What's costing you customers

Costing you customers

The site is not built for phones

What we found: The homepage renders as a shrunken desktop page on a phone — visitors have to pinch and zoom to read anything.

Why it matters: Over 60% of local searches happen on a phone. Pinch-to-zoom sites lose those visitors in seconds, and Google ranks sites mobile-first.

The fix: A mobile-responsive rebuild fixes this permanently — it's the single highest-impact change on this list.

Costing you customers

The site is slow to respond

What we found: The homepage took 7.4 seconds to begin loading.

Why it matters: Most visitors give up after about 3 seconds — on mobile, more than half leave before the page appears. Slow sites also rank lower on Google.

The fix: Usually fixable with better hosting, caching, and image compression — often a same-week improvement.

Costing you customers

No secure (HTTPS) version of the site

What we found: The site only loads over insecure http.

Why it matters: Chrome flags the site “Not secure” in the address bar, and Google ranks insecure sites lower. It quietly erodes trust before a visitor reads a single word.

The fix: Hosting companies can enable free HTTPS in under an hour.

Worth fixing soon

The page is far too heavy

What we found: The homepage downloads about 9.0 MB of data — mostly uncompressed photos straight off a camera.

Why it matters: On a typical phone connection that's many seconds of staring at a blank screen.

The fix: Compressing and resizing images usually cuts page weight by 60–80% with no visible quality loss.

Worth fixing soon

Broken links on the site

What we found: 3 of the links we tested lead to error pages, including the “Coupons” page linked from the main menu.

Why it matters: Every broken link is a visitor hitting a dead end — and a signal to Google that the site isn't maintained.

The fix: Fix or remove the dead links; takes minutes once they're listed.

Worth fixing soon

Missing search-result description

What we found: The homepage has no meta description, and its title is just “Home”.

Why it matters: The title and description are the blue headline and two lines of text on Google — your free ad. Right now they're blank.

The fix: One clear sentence per page: what you do, where, and why you.

Worth fixing soon

The site shows its age

What we found: The homepage is running WordPress 4.9 (version publicly visible), the Divi page builder, a jQuery 1.x library from ~2013, and a copyright date stuck at 2019.

Why it matters: Customers judge a business by its website the way they judge a shop by its storefront. Dated technology also carries security risk.

The fix: A modern rebuild removes the old baggage and instantly upgrades how the business comes across.

What's already working

Want this list fixed?

We rebuild sites like this every month — fast, mobile-first, and built to rank. No lock-in contracts, one point of contact, and you approve everything before we start.

Call +1 (716) 249-1742

or visit birchwooddigital.com/contact